Borrower

Shawn Chappell was incredibly helpful during the entire process. He answered any questions we had fully and made sure we understood his answers. He answered late night text messages and phone calls when that was the only time that we could get in touch. Communication is the key to every business transaction and life in general, and Shawn nailed that part of it.

John and his staff are a pleasure to work with, they will take the time to respond as quickly as possible, to any concern you may have along your Loan processes. Made a very complex process very simple and easy to follow with solid experience and recommendations along the way.

Steve Myrick- The entire process from beginning to the end went seamlessly. Everyone was supportive and answered my questions and addressed concerns in a timely manner. The entire team were pleasant, welcoming and they the entire process felt like a family atmosphere. Thanks to everyone for making what could have been a stressful situation a most pleasant and rewarding experience.

I never met Scott Fleming. It was Matt Wilson that took care of my loan and I appreciate him so much. He worked with me so well, excellent communication skills. I am happy to have had him to work with.

Dale Falck- I could not be happier with my entire experience with PrimeLending. I love how professional, kind, and helpful each member of PrimeLending are and have been throughout the whole process. Overall, I am extremely pleased with the results that came with choosing PrimeLending.

I would like to thank PrimeLending for bringing Michelle Oliver into my life. I have owned a few houses in my life but never alone. I have had a lot of hardship in my life the last 10 years and thought i wouldn’t be able to do this on my own. Michelle explained the process of everything and explained it so I would understand. Just her pleasant voice got me through most of the stress of buying a home. There were times I knew she was off the clock and at home with her family and still took the time for me (AMAZING). The day of closing I think I was more excited to meet this lady they call Michelle Oliver than the closing. Please recognize Michelle as a valuable asset to your company. Thank you

The team at PrimeLending are wonderful!! Lisa Neyens was AMAZING to work with!!! Our loan process hit a small bump and Lisa was right there to guide us through it and calm my anxiety. The team worked so hard to get us through everything and we closed on time thanks to their hard work, knowledge and dedication!!! Thank you PrimeLending!!! You made our dream come true!!!

We learned so much from Chad Trease in the process of buying our home and we are about to buy a second home with PrimeLending again! We will use their services every time we purchase real estate in the future. The experience was great! I never felt that a question wasn’t answered. My concerns were addressed within minutes of sending an email or text. Chad is very competent and supportive. Just a stellar experience for us with PrimeLending.

This is the 2nd time I’ve worked with Dennis to buy a home in the last three years. Being self-employed, I always hate entering into major purchases like a home because of all the extra hoops I have to jump through to get approved. However, Dennis once again made my experience as painless as I believe possible — and went out of his way to take care of things without having to involve me unnecessarily. He is an asset to PrimeLending!!