Borrower

I worked with Michael Powell through Chartwell realtors… Mike was awesome!!!! He went above and beyond for us. I knew nothing about the process and Mike kept me informed through the whole thing. My husband and I had lots of questions and he made himself readily available to us at all times and NEVER made us feel belittled for or lack of knowledge! I was so thankful for him and all his work.

Cindy was excellent to work with! She made us feel very comfortable as first time home buyers. She was always available, and I appreciated that she was very transparent and quick to communicate with us through every step of the process. Cindy was personable and caught little details that may have been overlooked if it weren’t for her diligence. I would highly recommend working with Cindy to friends and family!

Mike Patterson was the best! He worked with me so that I would understand the process and kept my expectations realistic. He always returned my emails and phone calls in a short amount of time and I felt very taken care of throughout a time that could have been a lot more stressful.

She was amazing! Her and her assistant. They were prompt and answered EVERY question we had, which was an accomplishment for them. : ) I would HIGHLY recommend them to everyone!

I did not interact directly with Lacey, but I did interact with her assistant, Billie Hernandez. Billie was an absolute pleasure to work with. I have never had a loan process go as smoothly as this one went.

Lacey gave me the most information about our mortgage options up-front, unprompted, and did a great job explaining loan types, fees, etc in detail, which was very much appreciated. Of all the loan officers I spoke with, Lacey’s level of service was by far the best.

Lacey Moores is top notch. We had a small window of time to complete the transaction. / She was able to close the deal on time, even though the bank was difficult to work with. / I would definitely recommend her, and prime lending to anyone needing financial assistance in obtaining a mortgage loan!!!!

We feel Todd went the extra mile to complete our purchase. We highly recommend him for all mortgage needs.

She was amazing!! Was able to get things done right and even close early when I was told by another company it couldn’t happen!

Scott explained and answered our questions in such a way that we understood the information and felt comfortable with our decisions. Bar none, he is an exceptional Originator/Loan Officer.